FEB 15 THINK TANK SESSION

John Maler of KickFire talks tells the group that Customer Relations Management is not about technology; it's about people.	More than 30 technologists and business managers gathered at the Silicon Valley World Internet Center February 15, 2001, for a Think Tank Session on Collaborative eBusinesses.	KickFire's John Maler casts his vote for the best eBusiness bet over the next 12 - 18 months.
Fujitsu's Dr. Hitoshi Matsumoto, SAP's Liezl Schulte and Stefan Hack, and Center CEO Susan Duggan watch and vote.	Hewlett-Packard's Horst Lehrheuer, SAP's Stefan Hack and Pacific Cartage & Warehousing's Alan Barich discuss collaborative business at the Center.