Pub Talk

"Let's Talk About Voice!"

THURSDAY, JULY 25, 2002

By Mr. Rene Rodriguez
Business Development Manager, Voice Center
SAP Labs, Inc.

Open to the Public. 5:00 - 7:00 p.m. No fee.
The Pub Talk begins at 6:00 p.m.

At this Pub Talk, come hear about the exciting new voice applications being developed at SAP. The Voice Center, established in January 2001, is comprised of industry-leading technology, application, and business development experts in what is one of the most visible initiatives at SAP. Mr. Kim’s discussion will include how SAP utilizes existing speech recognition technologies and open standards, such as VoiceXML, to develop a broad range of voice-enabled SAP solutions that will benefit a variety of industries, including manufacturing, utilities, and retail. By incorporating self-service voice solutions into the enterprise, companies will be able to increase their customer service satisfaction ratings while reducing costs significantly.

ABOUT RENE RODRIGUEZ
Rene Rodriguez is responsible for business development and marketing of voice applications at SAP Labs, Inc., the leading provider of eBusiness solutions. Mr. Rodriguez began his career at IBM where he was responsible for OEM and business development activities for IBM's storage software products. He has also led multi-disciplinary teams at medium and entrepreneurial companies, most recently at Nuance Communications. Mr. Rodriguez holds an undergraduate degree from Stanford University.

ABOUT THE VOICE CENTER
The mission of the Voice Center is to establish SAP (http://www.sap.com) as the leader in the deployment of voice-enabled access to enterprise systems. The Voice Center offers SAP product and sales groups the technology and strategic resources they need to develop solutions that maximize customer value.

FOR FURTHER INFORMATION
Mr. Rene Rodriguez
Business Development Manager
SAP Labs, Inc.
3475 Deer Creek Road
Palo Alto, CA 94304
T: 650.849.4000
E: rené.rodriguez@sap.com