AT THE CENTER
The electronic newsletter of the
Silicon Valley World Internet Center
Tuesday, July 23, 2002
The Silicon
Valley World Internet Center thanks its Sponsors for their continuing
support:
EXECUTIVE
SPONSORS
Amdocs, Inc. Cable & Wireless
Deutsche Telekom Fujitsu IBM Corporation
SAP Sun Microsystems
KNOWLEDGE
NETWORK PARTNERS
Halleck IC Growth, Inc.
Internet Wire
Check out the
Center's Web site: http://www.worldinternetcenter.com
Past copies
of newsletters and directions to the Center are available on the
Web site.
All programs
are held at the Center unless otherwise noted.
To join our
community, click on this link: http://center.infopoint.com/join.php
CABLE &
WIRELESS ANNOUNCEMENT
"Reliability Extends Far Beyond The Network"
For further information (http://www.cw.com/reliable).
WORKING GROUP SESSION:
WEDNESDAY, JULY 24, 2002
"Decision Making In The Realtime Enterprise"
Fourth Session of a Working Group on "Dynamic Information
Integration"
Led by Dr. Rodney J. Heisterberg, Managing Partner, Rod Heisterberg
Associates
Invitation-only. 3:00 - 5:30 p.m.
PUB
TALK: THURSDAY, JULY 25, 2002
"Let's Talk About Voice!"
By Mr. Rene Rodriguez, Business Development Manager,
Voice Center, SAP Labs, Inc.
Open to the Public. 5:00 - 7:00 p.m. The Pub talk begins at 6:00
p.m.
CHALLENGE-THE-EXPERT:
WEDNESDAY, AUGUST 14, 2002
"Collaborative Commerce: Strategies, Architectures & Implementation
Roadmaps"
By Dr. Rod Heisterberg, Managing Partner, Rod Heisterberg
Associates
Registration and Networking: 5:00 - 6:00 p.m.
Presentation and Interactive Discussion: 6:00 - 8:00 p.m.
Open to the Public. No Fee. Pre-registration recommended due to
limited seating.
CABLE
& WIRELESS ANNOUNCEMENT
"Reliability Extends Far Beyond The Network"
For further information (http://www.cw.com/reliable).
Cable & Wireless was recently voted "Most Financially
Stable Operator In Class" by Communications Week International.
Reliability extends far beyond its network. Cable & Wireless'
focus is to deliver high quality IP hosting and Web services to
businesses in the US, Europe, and Asia across its wholly-owned global
Tier 1 IP backbone. With more and more businesses facing financial
difficulties, companies are looking for more than reliable networks
-- they are looking for credible suppliers who have a depth of experience
to support the continuity of their business. Cable & Wireless
has been in business for over 130 years. During this time, they
have seen many companies enter and exit the telecommunications market
-- from dot coms to multinationals. 50% of the Fortune e-50 and
70% of the Fortune 500 currently rely on Cable & Wireless. To
find out how Cable & Wireless can help your business, visit
(http://www.cw.com/reliable).
WORKING
GROUP SESSION: WEDNESDAY, JULY 24, 2002
"Decision Making In The Realtime Enterprise"
Fourth Session of a Working Group on "Dynamic Information
Integration"
Led by Dr. Rodney J. Heisterberg, Managing Partner, Rod Heisterberg
Associates
3:00 - 5:30 p.m. Invitation-only.
As a result
of a series of programs fall 2001, the Center is hosting a Working
Group during 2002 on "Dynamic Information Integration."
A group of 10-12 continuing, invitation-only participants will analyze
and discuss various aspects of dynamic information integration over
the next several months, including:
The role
and importance of explicit models
How to achieve a working feedback loop
Existing technologies and components
Relevant standards
FOURTH
WORKING GROUP SESSION
The Center is very pleased that the fourth Working Group Session
will be facilitated by Rodney J. Heisterberg, a well-known supply
chain expert and former participant at Center programs. Dr. Heisterberg
was formerly a Director at Gartner Consulting where he led engagements
for eBusiness transformation strategy and applications architecture
development.
Dr. Heisterberg
will discuss Collaborative Commerce (cCommerce) as a strategy for
the next stage of eBusiness evolution. cCommerce business practices
enable trading partners to create, manage, and use data in a shared
environment to design, build, and support products throughout their
lifecycle, working separately to leverage their core competencies
together in a value chain that forms a virtual enterprise. Sustainable
competitive advantage may be realized by adoption of cCommerce strategies
and business models.
Today, forward
looking enterprises are seeking to achieve the benefits of cCommerce
by leveraging the Internet as an enabling technology in order to
transform their core business management decision making practices.
These realtime enterprise value propositions are based on managing
information rather than inventory. The business case for cCommerce
is predicated on information technology (IT) investments to facilitate
collaborative business practices with shared data and visibility
information that will improve decision effectiveness.
Supply chain
operations that involve actions outside the enterprise's four walls
require monitoring and measuring trading partner performance as
never before, in part, due to virtual enterprise integration of
the core competencies across the value chain. In order to realize
this new capability, enterprises must re-engineer their decision
making processes in such a manner so that they are able to adapt
to the dynamics needed to synchronize supply with demand. Decision
makers must be able to evaluate performance across the virtual enterprise
using common metrics in order to make effective decisions for guiding
value chain strategies, directing logistics tactics, and managing
operational activities in a timely manner. As cCommerce evolves
as the mainstream eBusiness strategy for effective value chain management,
the re-engineering of management decision-making processes becomes
the critical success factor for enterprise profitability and growth
in the 21st century.
The following
questions -- among others -- will be discussed, over wine and light
hors d'oeuvres:
What
is the business case for re-engineering the strategic, tactical,
and operational management decision-making process?
How will the appropriate metrics be identified and shared
among trading partners to manage their value chain processes?
How will virtual enterprise information integration drive
enabling technologies for real time decision support systems?
Which Web Services deployments have a stronger value proposition
for private trading exchange solutions versus public B2B marketplace
offerings?
FOR
FURTHER INFORMATION
This program is invitation-only. Those interested in possible participation
with a background relevant for this Session, please send your name,
title, email, telephone number, and bio to the following:
Dr. Venilde
Jeronimo
Senior Director, Client Services
Silicon Valley World Internet Center
T: 650.462.9800
E: mailto:venilde@worldinternetcenter.com
PUB TALK: THURSDAY,
JULY 25, 2002
"Let's Talk About Voice!"
By Mr. Rene Rodriguez, Business Development Manager,
Voice Center, SAP Labs, Inc.
Open to the Public. 5:00 - 7:00 p.m. The Pub talk begins at 6:00
p.m.
At this Pub Talk, come hear about the exciting new voice applications
being developed at SAP. The Voice Center, established in January
2001, is comprised of industry-leading technology, application,
and business development experts in what is one of the most visible
initiatives at SAP. Mr. Kims discussion will include how SAP
utilizes existing speech recognition technologies and open standards,
such as VoiceXML, to develop a broad range of voice-enabled SAP
solutions that will benefit a variety of industries, including manufacturing,
utilities, and retail. By incorporating self-service voice solutions
into the enterprise, companies will be able to increase their customer
service satisfaction ratings while reducing costs significantly.
ABOUT RENE RODRIGUEZ
Rene Rodriguez is responsible for business development
and marketing of voice applications at SAP Labs, Inc., the leading
provider of eBusiness solutions. Mr. Rodriguez began his career
at IBM where he was responsible for OEM and business development
activities for IBM's storage software products. He has also led
multi-disciplinary teams at medium and entrepreneurial companies,
most recently at Nuance Communications. Mr. Rodriguez holds an undergraduate
degree from Stanford University.
ABOUT THE VOICE CENTER
The mission of the Voice Center is to establish SAP
(http://www.sap.com)
as the leader in the deployment of voice-enabled access to enterprise
systems. The Voice Center offers SAP product and sales groups the
technology and strategic resources they need to develop solutions
that maximize customer value.
FOR
FURTHER INFORMATION
Mr. Rene Rodriguez
Business Development Manager
SAP Labs, Inc.
3475 Deer Creek Road
Palo Alto, CA 94304
T: 650.849.4000
E: rené.rodriguez@sap.com
CHALLENGE-THE-EXPERT:
WEDNESDAY, AUGUST 14, 2002
"Collaborative Commerce: Strategies, Architectures & Implementation
Roadmaps"
By Dr. Rod Heisterberg, Managing Partner, Rod Heisterberg
Associates
Registration and Networking: 5:00 - 6:00 p.m.
Presentation and Interactive Discussion: 6:00 - 8:00 p.m.
Open to the Public. No Fee. Pre-registration recommended due to
limited seating.
At this Challenge-The-Expert,
come interact and "challenge" Rod Heisterberg on Collaborative
Commerce (cCommerce) as he identifies it as the key strategy in
the next stage of eBusiness.
cCommerce business
practices enable trading partners to create, manage, and use data
in a shared environment to design, build, and support products throughout
their lifecycle, working separately to leverage core competencies
in a value chain to form a virtual enterprise. Sustainable competitive
advantage may be realized by adoption of cCommerce concepts and
critical success factors as well as a strategic planning methodology
that incorporates the use of a balanced scorecard with supply chain
management metrics to affect an adaptive planning process for value
chain optimization.
Leading enterprises
have created a business case to realize the cCommerce value proposition
by promoting the critical success factors to deploy Internet technologies
for internal and external data sharing; provide loosely coupled
application interoperability via Integration Hubs across the value
chain; focus on core competencies for collaborative business practices;
and build virtual enterprises on trusted value chains to redefine
competitive advantage.
The following
key issues for the development of the next generation eBusiness
strategies will be addressed and opened for "challenge"
for an interactive discussion during the second hour of the program:
What
is Collaborative Commerce and Why Should I Care?
Conducting Strategic Planning for cCommerce
Developing cCommerce Business/Applications/Technical Architectures
Building Interactive Incremental Implementation Roadmaps
for cCommerce
Leveraging Value Chain Management: Lessons Learned and Next
Steps
ABOUT
ROD HEISTERBERG
Rod Heisterberg guides firms moving into Collaborative Commerce
with his experience in software product management, enterprise systems
integration, and IT management perspectives. Before founding Rod
Heisterberg Associates, he was the Director of IT Management Consulting
for Gartner Group in San Jose. His engagements spanned consulting
and research projects that focused on strategic planning for cCommerce,
including the formation, implementation, and operation of businesses
as virtual enterprises using a private trading exchange enabled
by Extranet. Dr. Heisterberg has been employed by or consulted for
numerous Global 500 companies, including British Aerospace, Ford,
General Motors, Lockheed Martin, Mitsubishi, Procter & Gamble,
Sunbeam, and US Steel. He has served as the US industry advisor
to NATO for eBusiness and industrial logistics. Dr. Heisterberg
holds bachelors and masters degrees, as well as a Ph.D. from Purdue
University where he studied industrial engineering, computer science,
and business administration. He is a registered professional engineer
and an internationally-recognized speaker and writer. Currently,
he is authoring the cCommerce section of The Internet Encyclopedia
to be published by John Wiley & Sons.
ABOUT
ROD HEISTERBERG ASSOCIATES
Rod
Heisterberg Associates (RHA) represents a global network of seasoned
veterans in the fields of business management and IT who provide
leadership for cCommerce strategies that enterprise software vendors
and end users can leverage to achieve a sustainable competitive
advantage. The RHA portfolio of international management consulting
offerings features cCommerce strategic planning and readiness assessment,
architecture development and sourcing, and implementation roadmap
advisory services which include executive team coaching and IT trends
seminars.
FOR
FURTHER INFORMATION & REGISTRATION
Pre-registration is not required, but highly recommended
due to limited seating. Confirm attendance by sending your name,
title, company name, and telephone number to:
Ms. Claire Kahrobaie
Manager, Client Services
Silicon Valley World Internet Center
T: 650.462.9800
E: kahrobaie@worldinternetcenter.com
JOIN
US FOR OUR WEEKLY PUB
Come join us for our weekly Pub every Thursday from
5:00 - 7:00 p.m.
The Pub Talk
begins at 6 p.m. The Pub gathers 80-100 mid- to high-level executives
every week and, as always, is a great place to come and meet people
from the Silicon Valley and all over the world. Representatives
from small start-ups and major companies to venture capital and
academic join in the exchange at the Center's Pub. It's...
--- The best
reason to take off work early on Thursdays ---
For directions,
please visit http://www.worldinternetcenter.com
and click on directions.
The dress is
casual and there is no fee to attend. Just bring your good ideas!
Companies with
an interest in giving a Pub Talk or obtaining additional information
about current Center programs and services should contact Dr. Venilde
Jeronimo, the Center's Senior Director, Client Services (mailto:venilde@worldinternetcenter.com).
For inquiries
about upcoming Center programs, send an email to mailto:venilde@worldinternetcenter.com
For further
information on the Center's Sponsors and Knowledge Network Partners,
visit their Web sites:
EXECUTIVE
SPONSORS
Amdocs, Inc. http://www.amdocs.com
Cable & Wireless http://www.cw.com
Deutsche Telekom http://www.dtag.de/english/index.htm
Fujitsu http://www.fujitsu.com
IBM Corporation http://www.ibm.com
SAP http://www.mysap.com
Sun Microsystems http://www.sun.com
KNOWLEDGE
NETWORK PARTNERS
Halleck http://www.halleck.com
IC Growth, Inc. http://www.icgrowth.com
Internet Wire http://www.internetwire.com
To join our
community, click on this link: http://center.infopoint.com/join.php
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