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****************** AT THE CENTER ******************
************* The electronic newsletter of the ***********
*********** Silicon Valley World Internet Center **********
*************** Tuesday, August 14, 2001 **************

 

The Silicon Valley World Internet Center thanks its Sponsors for their continuing support:

EXECUTIVE SPONSORS

* Amdocs, Inchttp://www.amdocs.com
* Cable & Wirelesshttp://www.cw.com
* Deutsche Telekomhttp://www.dtag.de/english/index.htm
* Fujitsuhttp://www.fujitsu.com
* IBM Corporationhttp://www.ibm.com
* SAPhttp://www.mysap.com
* Sun Microsystemshttp://www.sun.com

KNOWLEDGE NETWORK PARTNERS

* Inclusion Inc.http://www.inclusion.net
* Internet Wire.http://www.internetwire.com
* High Performance Resources.http://www.hpresources.com

CHECK OUT OUR WEBSITE:http://www.worldinternetcenter.com

Past copies of our newsletters and directions to the Center are available on the Web site.

ALL PROGRAMS ARE HELD AT THE CENTER UNLESS OTHERWISE NOTED.

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***ANNOUNCEMENT: MONDAY - THURSDAY
AUGUST 13 - 16, 2001
SOLUTIONS: The IBM Technical Developer Conference
An IBM Technical Developer Event!
Registration Information Below.
Location: Moscone Center, San Francisco.

Note: Not a Center program or held at the Center.


***PUB: THURSDAY, AUGUST 16, 2001
"User Experience: Well Worth the Investment"

By Mr. Steve Gilmore, Western Region Creative Director, Plural, Inc.
Open to the Public. No fee. 5:00 - 7:00 p.m. Pub Talk at 6:00 p.m.


***INTERACTIVE PANEL DISCUSSION: WEDNESDAY
AUGUST 22, 2001
"Challenges of the New Modalities in eBusiness: Outsourcing vs. In-sourcing"

Join Dr. Marguerite Raaen, Senior Vice President of e-Enablement for Cable & Wireless Global, and other panelists. Open to the Public. Fee. Panel 6:00 - 8:00 p.m. Information below.

***PUB: THURSDAY, AUGUST 23, 2001
Join us in Welcoming Cable & Wireless as our Newest Center Sponsor
"Delivering the Promise of IP"
By Dr. Marguerite Raaen, Senior Vice President of e-Enablement, Cable & Wireless Global
Open to the Public. No fee. 5:00 - 7:00 p.m. Pub Talk at 6:00 p.m.

***THINK TANK SESSION: WEDNESDAY, AUGUST 29, 2001
"Driving mCommerce into the U.S. Market: Who is Leading Whom?"
8:00 a.m. - 1:00 p.m. Invitation-only.
For possible participation, see below.

***PUB: THURSDAY, AUGUST 30, 2001
"IBM CueVideo"
By Dr. Arnon Amir, Research Staff Member, IBM Almaden Research Center
Open to the Public. No fee. 5:00 - 7:00 p.m. Pub Talk at 6:00 p.m.

***NO PUB: THURSDAY, SEPTEMBER 6, 2001.
No Pub on Thursday, September 6, 2001 due to the Labor Day Weekend Holiday.


*************************************** ***ANNOUNCEMENT: MONDAY - THURSDAY
AUGUST 13 - 16, 2001
SOLUTIONS: The IBM Technical Developer Conference
An IBM Technical Developer Event!
Registration Information Below.
Location: Moscone Center, San Francisco.
Note: Not a Center program or held at the Center.

IBM, an Executive Sponsor of the Center, is providing those associated with the Center the opportunity to attend its "Solutions" Technical Developer Conference, being held in San Francisco this August. Registration information is below.

CONFERENCE DESCRIPTION

For the past two years, "Solutions" has established a reputation to be the place to meet, learn and test-drive the latest advances in IBM's open architecture and integrated solutions. Now, in its third year and in a new location (Moscone Center, San Francisco), the conference has grown to become IBM's largest gathering of developers.

The conference is designed for both corporate "build to use" developers and Software firm developers who "build to sell." In the technical sessions and in the exhibit hall, IBM products and technologies are integrated with those of our Business Partners. Solutions arms you with answers to issues surrounding the future of enterprise infrastructure, integration, open standards, and interoperability.

Come meet with those leading this charge and learn about technical solutions that use Linux, XML, Java(tm), Web Services, and wireless technologies.

Get in-depth training in hands-on labs covering XML/XSL, EJBs, JSPs, Servlets, and more. Choose from over 240 technical elective sessions.

At this year's conference, you will see a practical showcase of IBM's emerging technologies in a car, code named "alphaWorks TechMobile." The alphaWorks TechMobile is powered by TSpaces, ViaVoice(tm), and Bluetooth(tm) platforms.

REGISTRATION & FURTHER INFORMATION

Registration fee for the conference is $265 per person. At the conference Web site, you can register as well as browse the session abstracts and schedules using the Agenda Builder. Plan to take one (or more) of 135 IBM Professional Certification Tests at a discount price.

http://www.ibm.com/events/solutionsevent/
T: 800.628.5219


***************************************
***PUB: THURSDAY, AUGUST 16, 2001
"User Experience: Well Worth the Investment"
By Mr. Steve Gilmore, Western Region Creative Director, Plural, Inc.
Open to the Public. No fee. 5:00 - 7:00 p.m. Pub Talk at 6:00 p.m.

Every user has an experience when they interact with an organization's online offering. These user experiences are directly related to the organization's success and profitability. To build long-term, profitable relationships it is critical to ensure that the user experience is positive and that the user derives the most value from the interaction. Though measured differently, the goal of profitable relationships applies equally well to lifetime value of customers and partners as it does to employee productivity. Businesses that assess, architect, and measure the real experiences of users will create better value for those users and demonstrate clear dominance over their competitors - leading directly to increased profits.

ABOUT STEVE GILMORE

Steve Gilmore's role at Plural centers on user experience and usability solutions for Fortune 1000 clients, specifically defining services, leading business development, and overseeing delivery. Prior to joining Plural in 1997, Mr. Gilmore spent nine years designing and developing user interfaces and human computer interaction. Initially focusing on mainframe, PC, and client-server interfaces, Mr. Gilmore moved to the Web environment in 1995 and has recently begun working with handheld and wireless interfaces. Mr. Gilmore has co-authored a best-selling book on eCommerce solutions, holds a MCSD software developer credential, is a member of multiple user interface and information design organizations, and acts as a usability test participant for several market research and testing companies.

ABOUT PLURAL

Plural (http://www.plural.com) is an eBusiness consulting and development firm that works with clients to increase enterprise efficiencies, strengthen customer relationships, and capitalize on new markets. Founded in 1989, the firm has delivered more than 1,500 business critical solutions with 30 percent of the Fortune 100 companies leveraging Plural-built systems. Plural graciously re-designed the graphic layout of the Center's Web site in 2000. (http://www.worldinternetcenter.com)

FURTHER INFORMATION

Mr. Steve Gilmore
Western Region Creative Director, Plural, Inc.
Em: mailto:gilmores@plural.com
T: 415.835.1389


***************************************
***INTERACTIVE PANEL DISCUSSION: WEDNESDAY
AUGUST 22, 2001
"Challenges of the New Modalities in eBusiness: Outsourcing vs. In-sourcing"

Join Dr. Marguerite Raaen, Senior Vice President of e-Enablement for Cable & Wireless Global, and other panelists to discuss the issue of outsourcing major enterprise-level processes, including hosting and web-management.

This is an Interactive Panel Discussion. The panelists will have, in total, 30 minutes to establish their position on this topic. We will then engage the audience for the next 90 minutes in a facilitated discussion with the panelists around key themes.

Panel Focus and Information: Enterprises are challenged with accommodating new modalities for eBusiness -- wireless, voice-over-IP, mobile -- all demanding support, infrastructure, and management systems. Beyond that, there are demands for increased customer care and customer relationship management; partnership management; supply chain management; and beyond.

How do enterprises keep up with these demands? To outsource or not to outsource: that remains the big question for enterprises under pressure to compete in an increasingly fast-paced business world. Who has the bandwidth, the expertise, and the necessary applications to support these new modalities? In addition, is it cheaper, better, faster to do this all in-house or to outsource it?

REGISTRATION

Open to the Public. Registration is not necessary but highly recommended due to limited seating. $10, payable at door, cash or check. Hors d'oeuvres & beverages.

To register for this Panel Discussion, please send your name, title, company and email address to:

Ms. Debra Wright
Program Manager
mailto:wright@worldinternetcenter.com


***************************************
***PUB: THURSDAY, AUGUST 23, 2001
Join us in Welcoming Cable & Wireless as our Newest Executive Sponsor
"Delivering the Promise of IP"
By Dr. Marguerite Raaen, Senior Vice President of e-Enablement, Cable & Wireless Global
Open to the Public. No fee. 5:00 - 7:00 p.m. Pub Talk at 6:00 p.m.

Join us Thursday, August 23 to welcome Cable & Wireless (http://www.cw.com) as the newest Executive Sponsor of the Center! Cable & Wireless, a renowned worldwide telecommunications group, bring their ideas and expertise to our Knowledge Network, contributing along with the Center's other Sponsors: Amdocs, Deutsche Telekom, Fujitsu, IBM, SAP, and Sun Microsystems. As part of Cable & Wireless' strategy to increase visibility in key markets around the world and strategic communications with existing and new partners, the company has chosen to take advantage of the networking, branding and partnership opportunities, as well as the knowledge exchange and innovation available through the Center.

Dr. Marguerite Raaen, Sr. Vice President for eEnablement for the Center's newest Executive Sponsor, Cable & Wireless, will deliver the Pub Talk for C&W's launch Pub on August 23, 2001. Dr. Raaen's talk, entitled "Delivering the Promise of IP," will cover C&W's financial prowess, its significant customers and commitments and benefits to those customers. Dr. Raaen will also share the global map of C&W's IP network and discuss global hosting and eSolutions.

As a leading global provider of data and Internet Protocol (IP) solutions to businesses and a major carrier of the world's Internet traffic, Cable & Wireless participation in the Center is a natural extension of the company's commitment to delivering the Internet promise. Cable & Wireless, which operates twenty-three data centers around the world including a state-of-the-art data center in Santa Clara, is firmly committed to being an active participant in Silicon Valley, a leading center of Internet innovation. As an Executive Sponsor, Cable & Wireless will also showcase its IP services and solutions, as well as perspective on market trends to Center participants, hold panel discussions with Sponsors and other Internet thought leaders, and participate in customer showcases and special events. Cable & Wireless will also be a regular participant at the Center's weekly Pub gatherings.

ABOUT MARGUERITE RAAEN

Dr. Marguerite Raaen is responsible at Cable & Wireless for 250 informational and commerce Web sites, plus Web Tools and Web Applications for customers in Japan, Europe, the United States, and the United Kingdom. Previously, she was Vice President of Business Development at Metiom where she was responsible for directing the firm's business development efforts. Dr. Raaen joined Metiom from IBM where she held various senior level management positions in sales, marketing, product development, and research. As manager of IBM's Emerging Technologies department, she led a distinguished group of PhDs in exploring new technologies for IBM's top customer accounts. Her work in expert systems and intelligent agents led to several joint industry engagements for IBM. Dr. Raaen and her worldwide team in IBM's CIO's office improved IBM.com by introducing a new, self-service design for Contact IBM. The initiative, the result of data gathered from thousands of international eMails and customer trials, dramatically cut the cost of handling over 50,000 monthly customer eMails, and led to new customers for IBM in eMail management, data mining, and web self-service. Dr. Raaen holds several degrees in psychology, education, and computer science. She has authored two books and 120 papers. In 1999, she and her teammates won a patent for IBM in Natural Language Processing/Categorization technology.

ABOUT CABLE & WIRELESS

Cable & Wireless (http://www.cw.com) is a major worldwide telecommunications business with revenue of over 8 billion British pounds (US$11 billion) with customers in 70 countries. Cable & Wireless' focus for future growth is on IP data services and solutions for business customers. It is developing advanced IP networks and value-added services in the US, Europe, and the Asia-Pacific region in support of this strategy. With the capability of its global IP infrastructure and its strength in key markets, Cable & Wireless holds a unique position in terms of global coverage and services to business customers.


***************************************
***THINK TANK SESSION: WEDNESDAY, AUGUST 29, 2001
"Driving mCommerce into the U.S. Market: Who is Leading Whom?"
8:00 a.m. - 1:00 p.m. Invitation-only.
For possible participation, see below.

The explosion of mobile communications in Europe and Asia has lead to speculation about when and how the U.S. market will embrace similar trends and jump aboard the mCommerce wagon. As a follow up program to the Center's Think Tank Session on mCommerce on June 27, 2001, we are coordinating a session focused specifically on the driving factors behind mCommerce in the United States.

* Are those key factors technological? Social? Standards-based?

* What actual elements need to be addressed before we see mCommerce take off in the U.S. market?

* What is the timeline for benefiting from the business opportunities in mCommerce?

POSSIBLE PARTICIPATION

For possible participation, please send your name, title, and company name, email address, and telephone number along with a bio to:

Debra Wright
Program Manager
mailto:wright@worldinternetcenter.com


***************************************
***PUB: THURSDAY, AUGUST 30, 2001
"IBM CueVideo"
By Dr. Arnon Amir, Research Staff Member, IBM Almaden Research Center
Open to the Public. No fee. 5:00 - 7:00 p.m. Pub Talk at 6:00 p.m.

The IBM Almaden Research Center has developed IBM CueVideo, which provides video and speech indexing, retrieval and advanced browsing. It is a server-client architecture, integrated with multimedia streaming and advanced video browsing. Its speech retrieval capability is not only speech recognition (ViaVoice), but also combines phonetic retrieval of out-of-vocabulary words, sound-like words, and words missed by the speech recognition. The people and markets that are probably interested in this include Web content creators, broadcast news, remote education, media content consumers in various industries.

The Cue Video team is looking for partnerships with consulting and services companies that would integrate CueVideo into their content management and knowledge management solutions. In addition, a CueVideo Toolkit is available for evaluation and licensing via Alphaworks (IBM's prototyping Web site) or directly from IBM Almaden Research Center.

FURTHER INFORMATION

Dr. Arnon Amir
Research Staff Member
IBM Almaden Research Center
Em: mailto:arnon@almaden.ibm.com
T: 408.927.1946


***************************************
***NO PUB: THURSDAY, SEPTEMBER 6, 2001
No Pub on Thursday, September 6, 2001 due to the Labor Day weekend holiday.

On behalf of the Center, we wish everyone a safe and happy Labor Day weekend holiday! The weekly Pub will resume the following week.


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***JOIN US FOR OUR WEEKLY PUB
Come join us for our weekly Pub every Thursday from 5:00 - 7:00 p.m.

The Pub Talk begins at 6 p.m. The Pub gathers 80-100 mid- to high-level executives every week and, as always, is a great place to come and meet people from the Silicon Valley and all over the world. Representatives from small start-ups and major companies to venture capital and academic join in the exchange at the Center Pub. It's...

--- The best reason to take off work early on Thursdays ---

For directions, please visit http://www.worldinternetcenter.com and click on directions. The dress is casual and there is no fee to attend. Just bring your good ideas!

Companies with an interest in giving a Pub Talk should contact
Venilde Jeronimo, the Center's Director of Programs mailto:venilde@worldinternetcenter.com.

For inquiries about upcoming Center programs, send an email to mailto:wright@worldinternetcenter.com

To unsubscribe from this eNewsletter: click: http://thecenter.inclusion.net/thecenter/preferences.html